Ordering PDF patterns

After paying for your order, all individual patterns and ebooks are delivered via a download link from downloads@ravelry.com, by downloading the pattern file your automatic rights to a refund are cancelled according to the new EU regulations. But if you have downloaded your pattern, but would like to return the pattern for a refund please contact support@ysolda.com

Shipping of printed books

We ship worldwide. Orders to the UK and Europe are shipped from the UK. Orders to the rest of the world are shipped from the US. Shipping charges are calculated after adding your book to the shopping cart and entering your shipping address.

Returns and Complaints

Please contact support@ysolda.com with details of your purchase and your query, we'll try to get back by the next business day.